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Coupons, plan cancellation with reason, and AI-drafted emails

Product & Platform

Three big things in this batch: being able to offer discounts, leaving RestaPro gracefully (and letting us know why), and ending the staring-at-a-blank-page problem when writing an email to your guests.

Discount coupons​

If you are running a promotion ("first month free", "20% for grandparents with family"), you can now create coupons from the panel and share the code. They apply at Stripe checkout and disable themselves on expiry.

Plan cancellation with reason​

If a restaurant owner decides to cancel, we ask for a reason in a short survey before processing the cancellation. Three benefits:

  • The plan goes into pause, taking effect at the end of the period.
  • We learn why you are leaving. It is more useful feedback than any anonymous NPS.
  • If the reason is something we can fix (price, a specific feature), we reply by email before the cutoff.

AI assistant for marketing emails​

When creating a campaign in Marketing → New campaign, there is now a "Generate AI draft" button. You give it three things:

  • Who it goes to (new guests / regulars / VIPs)
  • What you want (fill Tuesdays, announce a new menu, win back lapsed guests)
  • Tone (friendly, formal, playful)

It writes you a subject line, body, and CTA. You edit, make it your own, and send. Much faster than starting from scratch.

Public-page telemetry​

As a technical bonus: your public reservations page now counts views. It shows up in analytics so you can see whether SEO or ads are paying off.

ESENCA