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Coupons, plan cancellation with reason, and AI-drafted emails

Product & Platform

Three big things in this batch: being able to offer discounts, leaving RestaPro gracefully (and letting us know why), and ending the staring-at-a-blank-page problem when writing an email to your guests.

Discount coupons

If you are running a promotion ("first month free", "20% for grandparents with family"), you can now create coupons from the panel and share the code. They apply at Stripe checkout and disable themselves on expiry.

Plan cancellation with reason

If a restaurant owner decides to cancel, we ask for a reason in a short survey before processing the cancellation. Three benefits:

  • The plan goes into pause, taking effect at the end of the period.
  • We learn why you are leaving. It is more useful feedback than any anonymous NPS.
  • If the reason is something we can fix (price, a specific feature), we reply by email before the cutoff.

AI assistant for marketing emails

When creating a campaign in Marketing → New campaign, there is now a "Generate AI draft" button. You give it three things:

  • Who it goes to (new guests / regulars / VIPs)
  • What you want (fill Tuesdays, announce a new menu, win back lapsed guests)
  • Tone (friendly, formal, playful)

It writes you a subject line, body, and CTA. You edit, make it your own, and send. Much faster than starting from scratch.

Public-page telemetry

As a technical bonus: your public reservations page now counts views. It shows up in analytics so you can see whether SEO or ads are paying off.

ESENCA