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Public reservation editing + alerts to multiple emails

RestaPro Team
Product & Platform

Two small improvements that cut noise on both sides: the guest does not call to change a time, and the restaurant does not learn about a new reservation late because they were checking another inbox.

Guests edit their reservation from the email​

The confirmation email your guests receive now includes an "Edit or cancel my reservation" link. When they tap it:

  • They land on a simple screen on your public domain.
  • They can change the time within available slots, or cancel.
  • No account, no password to remember.

The link is signed with a unique token. No one else can touch the reservation, even if they know the ID. We covered the edge cases.

Alerts to multiple emails​

Until now, new-reservation alerts went to a single inbox. Now you can define multiple recipients in Settings → Alerts:

  • You (you@restaurant.com)
  • The floor manager (floor@restaurant.com)
  • Anything else (a Slack-via-webhook-to-email bridge, a group, etc.)

If you set more than one, all of them get the alert at once.

Real-time toast​

If you have the backoffice open, when an online reservation comes in a toast appears in the corner ("New reservation: 2 people, 21:00"). No reload, no waiting for sync. It is realtime via Supabase, so it is instant.

Duplicate detection​

If the same guest tries to book twice for the same day (typical when the form double-submits or a request hangs on the network), RestaPro detects it and warns before inserting a duplicate. The backoffice flags it too.

More in the reservations guide.

ESENCA