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Ask your guests for reviews without fighting the copy

Product & Platform

Reviews drive more reservations than any paid campaign. But asking for them by hand, guest by guest, does not scale. So we built an automated flow into RestaPro.

How it works

  1. Pick a pre-made template (thank you + ask + direct link to your Google listing).
  2. Set the delay (typical: 4 hours after the reservation, when the guest is back home with a coffee).
  3. Activate the rule and RestaPro sends the email each time a reservation is marked completed.

The guest opens the email, clicks, lands on your Google Business profile, and leaves the review in under 30 seconds. If they say no or ignore it, nothing is lost. The guest about to complain usually does not respond to these emails anyway.

What makes this work well

  • 24h marketing block post-visit: if the person already received an email from you (reminder, confirmation), nothing else goes out the same day. No one feels stalked.
  • Unsubscribe respected. A guest who opts out gets no more marketing emails, first time, no questions.
  • Real tracking. The Google reviews dashboard shows how many reviews came in through this flow.

More detail in the review request guide.

ESENCA