Live service pause
At a restaurant owner's request ("walk-ins are coming in, I don't want any more online reservations for lunch, but I don't want to dig into settings"), we are shipping the live service pause.
What it does
From Reservations → Pause online reservations you can block new reservations for a specific shift (breakfast, lunch, dinner, or the whole day) on a given date. The pause expires automatically when the day changes: if you do not resume it, tomorrow your site accepts reservations again on its own.
Why it matters
- You do not touch hours or settings. The permanent configuration stays intact.
- The restaurant owner keeps creating internal reservations (walk-ins, calls, VIPs) during the pause.
- The guest sees a clear message: "At capacity, we'll see you without a reservation" with a button to call the restaurant.
Difference from extended closure
| Service pause | Extended closure | |
|---|---|---|
| Where | Reservations → Pause | Live service → toggle |
| Scope | One service on one date | The whole site indefinitely |
| Expires | Yes, when the day changes | No, you have to resume manually |
More detail in the full service pause guide.