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Live service: the floor manager's screen

RestaPro Team
Product & Platform

This is the screen we have been thinking about for months: a single real-time view to run service without jumping between menus. It is called Live service and it lives at /app/local.

What it does​

  • Floor plan with the live status of each table: free, occupied, walk-in, blocked.
  • Drag and drop to reassign reservations to tables during service. If capacity is tight, the system warns you before you drop.
  • Flexible walk-ins — the big button to seat guests without a reservation, adjusting capacity on the fly.
  • Service banner in the header with a summary of how the day is going (occupancy, upcoming reservations, alerts).
  • Table blocking with a reason: "broken table", "reserved for a group at 22:00", "boss's birthday".

Who it's for​

For the floor manager and the shift lead. It is the screen open on the tablet behind the bar throughout service. No technical text, no training needed: if you have worked the floor, you get it instantly.

How it fits with the rest​

  • Reservations is still where you do background management (create, edit, cancel).
  • Live service is where you operate during the shift.
  • Both screens look at the same database in real time, so there is no sync drift.

More in floor plans and the reservations guide.

ESENCA